Arrow Financial Services

Jargon Buster

How We Work

Our Process

The logical starting point of our relationship is for us to get to know you. This initial meeting is always held at our expense which means there is no cost to you. We will explain who we are and how we work in more depth and then we will conduct what is known as a Fact Find.

This information gathering procedure is very comprehensive to ensure that our succeeding advice is well based. As well as taking into account your individual and monetary circumstances, it will cover your wider outlooks and values and the level of experience and knowledge you have about financial products and services.

We will establish your goals, the results you expect and the timescales involved. We will also consider your personal circumstances, including your tax position, well before we make a recommendation, to ensure that any advice given is as tax efficient as possible.

When we’ve established your circumstances and financial ambitions we can undertake research to find the most appropriate strategy to meet your needs. Being Independent Financial Planners means that we are not restricted to one provider, we can recommend from the whole range of financial products from Pensions & ISAs to Venture Capital Trusts (VCTs) & Enterprise Investment Schemes (EISs).

It also means that once we have analysed which product would best suit your needs, we can than research the whole market place to find the most suitable provider for you from the whole of the market.

We will also assess your attitude to risk and ensure that any products recommended will meet your risk tolerance. Where appropriate we will create an asset allocation for your product which will give you just the right amount of exposure to different asset classes and geographical regions without taking more risk than you are comfortable with. For more information about this process please see our investment process page.


Once we have conducted the research into which products would best suit your needs and which providers will offer these products it is time to have our second meeting.

During this meeting we will show you the research and analysis that we have carried out on your behalf and talk you through each of the options that will allow you to reach your objectives or goals.

Arrow Financial Services strongly believe that this step should be a two way discussion. We will present each of your options to you in plain English with as little jargon as possible. We will then discuss each option with you and come to an agreement over what our next steps should be.


Once we have agreed with you what needs to be done we will then ensure that everything is put into place as effortlessly as possible for you.

We will arrange each stage of the implementation for you and let you know of the timescales involved. We will coordinate any relevant parties such as the providers of any new or existing products along with your solicitor or accountant if necessary.

Once everything is in place we will collate all your documentation, check it and, if you would find it useful, arrange a meeting to go through it all with you and answer any further questions, should you have any.

Copies of any documents that are relevant to you can also be found on your own personal client site along with details of all products held through us.

With any financial products it is imperative to regularly review their performance and relevance to take account of any changes in your objectives, attitude to risk or financial circumstances, as well as changes in investment markets, the wider economy and the relative competitiveness of each product.

The frequency and method of these reviews will depend on which of our 4 review services you decide to opt for. We would normally recommend that a complete financial review is conducted annually.

Valuations on all of your financial products held through us can be accessed 24/7 on your own personal client site and through tablet & smartphone apps.

For more information about our review service options please contact us by clicking here or get in touch with us on 01244 322 330.

Call 01244 322 330 now or complete the form below

By submitting this form you are giving consent for Arrow Financial Services to contact you in regards to your enquiry. We will only use your data for this purpose and we will not share your information with any third parties. Please read our Privacy Policy.

About 1 Month: RT @FT: Profit warning sends shares in Renewi down nearly a fifth https://t.c...

About 1 Month: RT @ProfPensions: Understanding what millennials want and need.

About 1 Month: Check out the latest #markets #update from out partners @SquareMileICR #marke...

About 1 Month: Meet the team! We are friendly bunch of #financialadvice #professionals based...